Optimizing operational processes through Service Level Management (SLM)
Up to 20% of operational costs can be cut down through the implementation and the automation of operational processes with the appropriate tools.
Virtualization is the ideal way to cut down capital expenditures (Capex). However it hardly contributes to reducing operational costs (Opex).
To be effective, virtualization must be controlled otherwise it may be totally counterproductive.
A comprehensive optimization offer must include a Service Level Management that consists of: