Maricopa County chooses Bull NovaScale
Maricopa County Sheriff's Office in Arizona, which serves the fifth largest county in the United States, has installed a Bull NovaScale 9165 server with GCOS 8 SR6 and a Virtuo Media Server. More than half of the State of Arizona's population resides in Maricopa County, which includes the cities of Phoenix, Mesa, Glendale, Scottsdale, Tempe, Chandler, Peoria and Gilbert.
A long-time GCOS 8 user, Maricopa County Sheriff's Office (MCSO) relies on Bull technology to run their Jail Management System, which tracks housing, meals, medical requirements, court appearances, visitation activities and related services for an average daily population of over 9000 inmates. The system is also used to track pawned items within the County and averages over 6 million transactions per year in monitoring this activity, as well as over 500,000 transactions per year for civil processes which track subpoenas and civil warrants.
The critical nature of MCSO's applications also require that their IT infrastructure and systems operate in a 24/7/365 environment, with only two 2-hours of scheduled maintenance per week.
Since the installation of the new systems in February of 2008, MCSO has realized some significant benefits and cost savings from their use of the new Bull technologies, including the following:
- The County has estimated that they will be able to reduce the IT management costs by several thousands dollars per year, and
- They have been able to free-up Operators to answer Help Desk Calls and provide other critical IT services to their end users.
According to MCSO's Technology Bureau, “The expertise and dedication of the Bull engineering, support and sales teams were outstanding through all phases of the NovaScale implementation, resulting in minimal interruption and inconvenience to our users.”