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CRM 360°

For too long, CRMs have been heavy-handed tools, complex to use, unsuited to the company’s real business processes. With Bull and its new-generation CRM, becoming a completely customer-focused company finally becomes easy.

Bull has established partnerships with the major CRM publishers, bringing you this dual technical and functional skill-base.

Partners

Microsoft Dynamics

Bull is s recognised specialist in heterogeneous environments, where Unix, mainframe, Open Source and Windows® systems co-exist. Bull is therefore in a position to take full advantage of solutions from Microsoft®, which is committed to interoperability to facilitate the integration of its products with third-party solutions. The partnership between Bull and Microsoft® covers the entire value chain of the information system. Bull highlights decision-making and the Data Warehouse, large infrastructures and Extreme Computing. In terms of services, Bull covers the entire spectrum, from consultancy to operation, including systems support based on Microsoft® technologies. Among them, SQL Server® for Business Intelligence, Hyper-V™ for virtualisation, Exchange Server® for e-mail, Sharepoint® for collaborative applications and the .Net environment for application development.

Oracle
Oracle is a partner with Bull for both database applications and middleware. As an Oracle Platinum partner, Bull has developed a technical and architecture skills centers in France, complementing its team of consultants and developers. The specific skill-bases developed by the team are based principally on finance, logistics (including e-procurement), management of services, business and human resources.

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360° citizen
Serge Salasca
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Opinion piece by Serge Salasca, Manager responsible for Bull’s Citizen Relationship Management
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