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Innovation
: Flexible scenarios

Bull offers modular and flexible outsourcing scenarios, which can include services delivered at the customer's own location or one of Bull's sites, using the customer's resources or in shared mode, or to cover for internal teams at particular times of the day (for example).

IT governance: Bespoke outsourcing scenarios

Bull establishes the conditions for dynamic and proactive service delivery, by taking a truly partnership-based approach to transferring responsibilities, ensuring regular communications as part of its contractual commitment and providing shared reporting and monitoring tools. Clear commitments to service levels, coupled with a billing régime based on 'units of work' ensures that rigorous and transparent contractual arrangements are effectively combined with the essential flexibility to respond in a highly proactive and appropriate way to new requirements or exceptional situations as they emerge. Transparency is the key to the relationships between Bull and its customers. This depends on the use of control and management tools at all levels: operational, tactical and strategic. So that far from locking organizations in to standardized contracts, Bull's flexible approach to outsourcing involves establishing customized and pragmatic legal, technical and financial frameworks that create the real conditions in which IT Departments can achieve controlled, sustainable progress.

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Strategic partnerships: with major software vendors

Bull has put in place a number of strategic industrial and commercial partnerships with the main technology players in the software industry.

Gold Certified Partner. Bull has been a 'SAP Business Objects' partner for over 15 years, and was one of the very first integrators of the BO solution in France. Bull has a team of over 180 engineers certified on all BO products. Bull's overall positioning means it can provide end-to-end support on Business Intelligence projects (consultancy/program management, integration, training, support)

Commercial and Technological Partner. BULL is a Citrix certified 'System Integrator' and as such we can provide level 2 and level 3 support to the quality required by the vendor.

Platinum Partner. As a strategic partner of eXo since its foundation, Bull can give you advice, implement the most appropriate of eXo's application solutions for your needs, and ensure that they are maintained in operational condition through support and/or outsourcing: a top of the range service.

The number one Infor integrator in France. Since 1990, the Group has built up a profound trust between its team – which is unique in France – and over 120 customers of Baan, SSA Global and then Infor. Bull consultants work at every stage in the ERP life cycle, from up-front consultancy to solution optimization and updating. Bull has further strengthened its partnership by becoming an Infor Privileged Partner for implementation, integration and associated services, which gives it exclusive access to the vendor's R&D, training, experts and level 2 support..

Strategic Partner.. In 2006, Bull and Informatica signed a technological and commercial agreement to supply complete infrastructure solutions. Since then, Bull has built up extensive experience in Informatica implementations for numerous customers. Bull can now call on several dozen experienced consultants, and as a result it can implement all the infrastructure elements as well as associated integration and optimization services, along with a commitment to providing global support.

Microsoft Gold Certified Partner. Bull has over 200 specialists with MCSE or MCP certifications, and as a result has all the necessary skills at its disposal to implement a huge range of projects involving Microsoft technologies (consultants, project managers, system administrators, technical experts, developers…). All these skills mean that Bull can also provide outsourcing services guaranteeing very high levels of service quality. Finally, the Bull Microsoft® support center provides complete support for users, 24x7, as part of the Microsoft Services Partner Advantage® program, while Bull Training can call on its certified and experienced teams to deliver all levels of recognized training.

Platinum Partner. Bull helps large public and private sector organizations implement complex Oracle technologies and solutions by providing its experience and know-how to them. Its technology partnership with Oracle covers databases, application servers and Business Intelligence solutions

Premier Business Partner. Bull has a team of over 200 Redhat trained engineers, including experts with 'Red Hat Certified Engineer' and 'Certified JBoss Administrator' qualifications. The RHEL distributions provided by Bull are identical to those provided by RedHat and the Group also provides level 1 and level 2 support. The Technical Account Manager (your nominated contact point) is there to help you with implementation, and can take responsibility for administering the account on your behalf if you wish.

Global Partner. Bull and SAP have built up a very strong partnership which covers the whole IT value chain. In outsourcing, Bull is SAP certified in Hosting services, at Advanced level, reflecting its ability to operate SAP technical environments by responding to all the criteria demanded by SAP AG in terms of service quality and customer satisfaction, and providing the necessary expertise, resources, security, service continuity, processes and organization, data security, support and project management. All this expertise, along with its SAP centers of excellence, mean that Bull is one of the leading SAP solutions integrators for ECC 6, Netweaver and Business Objects.

Partner ID. Bull has an OEM and Reseller contract with VMware. These agreements enable Bull to deploy server and desktop virtualisation solutions using the VMware market leading products. The VMware Certified Professional (VCP) consultants from Bull are using their expertise to help customers to plan, deploy and optimize the data center operations using all the benefits of virtualized architectures.


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