Bull and SAP strengthen partnership
Bull to offer outsourcing services around SAP solutions
Bull outsourcing service center awarded
SAP Hosting certification
Paris,
October
13, 2005 -
Following the certification of Bull's outsourcing services center at Trélazé, France, Bull and SAP are extending their partnership in the areas of outsourcing and hosting of mySAP ERP, mySAP Business Suite, and SAP NetWeaver solutions.
The certification is a testament to the fact that Bull's outsourcing services data center conforms to the high standards of quality, security and customer satisfaction defined by SAP.
Operating SAP solutions on behalf of customers requires a combination of SAP-specific technical expertise and the ability to manage high levels of complexity against a backdrop of extremely rapidly evolving environments. Bull offers flexible and modular solutions that provide year-round 24/7 service to its customers.
Bull offers all the necessary resources, tools, processes, methodologies and resources to ensure the optimum operation of its customers' SAP solutions, whether on a permanent or temporary basis. The company's comprehensive SAP expertise - encompassing functional consultancy, technical infrastructures and outsourcing - enables Bull to offer cost-effective, high-performance outsourcing and hosting solutions adapted to the specific requirements of each customer. In particular, this involves providing:
- Flexible, scalable access to operational services for SAP software, including remote systems administration, infrastructure and application monitoring, uninterrupted 24/7 services, technical assistance and support, application support and third-party application maintenance.
- Solutions to specific issues linked to the ERP life-cycle, such as the implementation of new modules or upgrades for new releases.
- Temporary or permanent operating environments, on a fully-operational or hosted basis.
"SAP is delighted to see Bull is now one of our selected certified partners. Offering SAP users optimized management solutions, on both operational and support sides, Bull enables our common customers to concentrate on their key mission, i.e. growing and aligning their management processes in line with their performance and profitability objectives ", confirms Loďs de Colbert, Alliances Director at SAP France.
"SAP's certification of our outsourcing services data center at Trélazé is a recognition of the high level of services that we have been offering our SAP customers for more than five years now, as well as the intrinsic excellence of the center itself. Our portfolio of SAP-related services is particularly well suited to medium-sized enterprises who require high value-added services around their SAP solutions," adds Jean-Pierre Barbéris, General Manager, of Bull's Services and Solutions business.
Long-term partnership with SAP
This latest certification further strengthens the 14-year partnership between Bull and SAP. A Global Technology Partner since 1991, Bull has well-established Centers of Excellence in France and the German town of Walldorf, as well as specialist SAP teams in Belgium, France, Germany, Italy and the UK, amongst other places. Bull supplies the hardware platforms (from its Escala and NovaScale ranges) for some of SAP's largest customers in Europe.
When it comes to SAP services, Bull operates throughout the entire 'Design, Build, Operate' value chain: from architecture definition, systems integration and implementation, to outsourcing services.
Bull in outsourcing
Outsourcing services represent almost half of the turnover from Bull's services activities. The company's expertise is built around its highly secure and automated production and support centers, comprehensive skills around the full range of information systems components and large-scale technical environments operated by its customers (including multi-operating system and multi-platform environments), a customer-focused organization and standardized solutions.
In order to respond to emerging market demands, in 2004/2005 Bull formalized its innovative range of solutions based on significant technical and market-sector expertise: solutions outsourcing (for example, for electronic safe and virtualization requirements); Open Source software support, porting and hosting; auditing and optimization of production resources; and the provision of HPC (high-performance computing) power.
|
