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Multi-vendor support

Whether you are looking to support a single, specific piece of software or your whole software base, Bull Software Support can offer you a full range of services from simple vendor-specific support to overall management of your whole software base including:

  • Auditing and consultancy
  • Support
  • Vendor relationship management
  • Personalized monitoring

These services are co-ordinated through a personalized relationship, led by a single point of contact (Technical Monitoring Manager) and dedicated tools (portal, knowledge bases, configuration management databases).

Our commitments:

  • Taking responsibility, on your behalf, for difficult recurring services tasks around software
  • Improving service quality (incident tracking, reporting actions, indicators, user satisfaction)
  • Reducing your software cost of ownership (acquisition, support, maintenance)

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