|
GlobalCare:
Providing global, multi-vendor
maintenance and support services
Among the European leaders in IT
maintenance and support
service, Bull GlobalCare, which is AFAQ ISO9001 certified, offers
a wide range of services that include:
- 110 service
points, numerous agencies and partnerships
through the USA, Canada,
South and Central America, Western and Eastern Europe,
Asia and Africa.
- A multi-lingual
integrated support center and three international technical support
centres.
- HA (high availability)
center delivering 24/7 direct support to critical environments.
- Technical
Repair subsidiary: SERRIB
- European Logistics
Centre, 24/7
- Service agreements
with other IT suppliers including IBM, HP, Sun, Red Hat, Microsoft, EMC
and others to ensure a constant high level of
service.
In each country, our local agencies are ready to work with you,
to analyze and deliver the services which are essential to your business.
Training:
Developing competencies
and skills
With 130 dedicated trainers (certified on Bull, Microsoft,
Novell, Business Objects,
BEA, Citrix products), a Prometric testing agreement and ISO
9001 certification, Bull provides more than 450 technical training
programs
across six core training topics (databases, operating systems,
applications/methods and languages, networks and security, Internet
and project management).
Bull also offers detailed change management courses designed
to help optimize behaviours and enable the practical implementation
of new technologies. 
|
 |
|
