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IT Service Desk (Help Desk)
IT Best Practices (ITIL)
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Bull GCOS8 Services
Products

Complex Outsourcing

Bull Services provides all the needed IT infrastructure for our customers including:

  • Hardened Data Centers with
    • redundant power (separate substation feeds, UPS, diesel generator)
    • redundant data communications (two separate feeds from different providers)
    • redundant IT infrastructure equipment
    • multiple levels of physical security
  • 24X7 Service Desk – Help Desk
  • IT Service management best practices implemented and enhanced since 1998 using the ITIL framework
  • Platform Technology and Management Services at one of our Data Centers
    • Host, OS, and layered software products support (DBMS, Mail, etc)
  • Connection Services to/from our Data Centers to Internet and/or Customer
  • Enabling Technology for establishing an Internet Presence
    • DNS Services, IP address Services, etc.
  • Certified staff (Cisco, Microsoft, HP, ITIL, CISSP)
  • Project Management for transition and inloading/activation to our data center
  • Service Level Agreements tailored to our customers requirements.

 


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